About

I work with teams making decisions about enterprise software: what to build, which tools to use and how to carry the work through to delivery and operation.

I’m Andrea Azzola, an IT manager at Engineering. I stay close to the technical decisions, build the team around the work and remain accountable as that team carries it forward.

I started programming at thirteen. In August 2004, I joined WebResults, which later became part of Engineering, developing custom software and working directly with clients. Project management responsibilities became part of my work in those early years. Around 2008–2009, I began working with Salesforce and went on to take senior development and architecture responsibilities on the platform.

Around 2015–2016, that experience grew into broader product and management responsibilities. I began developing Energy App, an application for energy and utilities, in 2015; rollout followed around 2016. My product role became more established with ProcessClick in 2017. That path from development through architecture to management still shapes how I assess technology choices and guide delivery, including implementation, rollout and support.

One example of how I approach technology choices dates to around 2014, when I selected Atlassian for knowledge and task management at WebResults. We connected it to time tracking through a custom integration, making project activity and progress information available daily, and more frequently in some workflows. The platform remains in use today. That experience reinforced my view that choosing a tool also means thinking through how people will use it and how it will connect to their work.

I consider a system complete when it meets the relevant business need and can be put into operation. That means considering customer priorities, the effort involved and the support the solution will need. Curiosity about new tools matters to me, alongside a practical view of what the organization can adopt and sustain.

I welcome conversations with business and technology leaders exploring how to evolve their software capabilities. If you’re weighing a technology choice or working through a delivery challenge, let’s connect on LinkedIn.

Outside work, motorcycling and music are part of my life. Earlier projects and technical notes are collected in the Archive.